Connect Your Chromebook to Wi-Fi

Authored by: Support.com Tech Pro Team

How-To Connect Chromebook to a Wi-Fi Network

Connecting a Chromebook to a Wi-Fi network is a simple process. Chromebooks are designed to be user-friendly, and setting up a Wi-Fi connection should take just a few steps. Here's a comprehensive guide on how to connect your Chromebook to a Wi-Fi network:

Step 1: Power On Your Chromebook

Make sure your Chromebook is powered on and ready for setup.

Step 2: Open the Wi-Fi Menu

Click on the network icon in the bottom-right corner of your screen. This icon usually looks like a series of concentric arcs, resembling a signal strength indicator.

Step 3: View Available Networks

A list of available Wi-Fi networks will appear. If you don't see any networks listed, ensure your Wi-Fi is turned on. You can toggle Wi-Fi on or off by clicking the network icon and using the switch.

Step 4: Select Your Wi-Fi Network

Click on the name of your Wi-Fi network from the list of available networks.

Step 5: Enter the Wi-Fi Password

If your Wi-Fi network is password-protected, you'll be prompted to enter the Wi-Fi password.

Type the Wi-Fi password carefully. Passwords are case-sensitive.

You can choose to show the password while typing it by clicking the eye icon next to the password field for added accuracy.

Step 6: Connect to the Network

Click the "Connect" button or press "Enter" on your keyboard to connect to the selected Wi-Fi network.

Step 7: Wait for Connection

Your Chromebook will attempt to connect to the network. If the Wi-Fi password is correct and the network is in range, your Chromebook should establish a connection within a few moments.

Step 8: Verify Connection

Look at the network icon in the bottom-right corner. If the Wi-Fi icon shows signal strength bars, your Chromebook is connected to the network.

Step 9: Test Your Connection

To ensure your Wi-Fi connection is working correctly, open a web browser and try visiting a website or accessing online resources.

Step 10: Forget a Network (Optional)

If you want your Chromebook to forget a Wi-Fi network, follow these steps:

Click on the network icon.

Click the Wi-Fi network you want to forget.

Click "Forget."

Step 11: Disconnect from Wi-Fi (Optional)

If you want to temporarily disconnect from Wi-Fi without forgetting the network, follow these steps:

Click on the network icon.

Click the network name.

Click "Disconnect."

Step 12: Reconnect to Wi-Fi

To reconnect to a Wi-Fi network, click on the network icon, select the network name, and enter the password if required.

Congratulations! You've successfully connected your Chromebook to a Wi-Fi network. You can repeat this process whenever you need to connect to a different network or if you change your Wi-Fi password.

Remember to keep your Wi-Fi password secure and only share it with trusted individuals to maintain the security of your network.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Wi-Fi Network: Credentials

In order to connect to a wireless network, you must have the required credentials. These are:

  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.

Default Wi-Fi credentials highlighted on router/gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

2. Chromebook: Connect to Wi-Fi

  1. Select the User menu by clicking your profile picture in the bottom-right corner.
screenshot of chromebook user menu
  1. Select the triangle > next to the network option.
screenshot of user menu with Wi-Fi settings triangle highlighted
  1. Make sure Wi-Fi is turned on at the top of the menu. Then, select your Wi-Fi network, it will usually be at or near the top.
screenshot of Wi-Fi settings with the on off switch and a network highlighted
  1. Enter your Wi-Fi password. You may also want to place a check mark next to Share this network with other users, so other people who use this Chromebook can connect to this Wi-Fi network as well. Then, select Connect.
screenshot of the Join Wi-Fi network prompt with password entry and share network checkbox highlighted
  1. When you are connected, the Wi-Fi icon will show as filled in in the bottom right-hand corner.
screenshot of the chromebook user menu with the Wi-Fi icon highlighted

3. Check Other Devices

To help troubleshoot the problem we should check if other devices can connect to the wireless network.

4. Check Environment

If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?

5. Chromebook: Restart

There are 2 main ways to restart your Chromebook. The first method is preferred.

Shut Down From Menus

  1. Select the User menu by clicking your profile picture in the bottom-right corner.
User Menu.
  1. Select the Power symbol. Your Chromebook will turn off.
User menu with Power highlighted.
  1. Wait 10 seconds.
  2. Push the Power Button on your Chromebook to turn it back on.

Shut Down With Hardware

  1. Push and hold the Power Button on your keyboard for 10 seconds.
  2. Wait 10 seconds.
  3. Push the Power Button on your Chromebook to turn it back on.

6. What's next?

7. Networking: Range Check

The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.

  • In general, in most homes, you can be up to 30 feet from your router for a decent connection.
  • From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
  • Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.

The above numbers are approximates only. Optimal range may vary based on router make and model.

8. Contact ISP or Router OEM for Network Support

9. Networking: Relocate Router Check

Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.

Good Placement

A house, separated into rooms detailing how placing Wi-Fi in the center of a house will provide better coverage to reach all devices. Diagram.

Bad Placement

A house, separated into rooms detailing how placing Wi-Fi in the corner of the house can cause some devices to not have a Wi-Fi signal. Diagram.

10. Router Relocation

Since this appears to be a range issue that can be resolved by putting the router in closer proximity to the device's intended use area, we recommend moving the router to a more centralized location.

11. Range Extender

If wireless signal is not reaching your device, and relocating your router or the device itself to be in closer proximity is not possible or doesn't resolve the issue, a great way to boost wireless signal without replacing existing equipment is to acquire and install a range extender. Range extenders work with your existing wireless router as a type of wireless repeater used to expand the reach of wireless signal in your home.