Dealing with Firmware Update Issues On Your Linksys Router

Authored by: Support.com Tech Pro Team

Managing Firmware Update Issues for Linksys Routers

Managing firmware update issues for Linksys routers is essential for maintaining your router's security, stability, and performance. Firmware updates often contain bug fixes, security enhancements, and new features. Here's a step-by-step guide on how to manage firmware update issues for Linksys routers:

1. Check for Firmware Updates:

Open a web browser on a computer connected to your Linksys router.

Enter the router's IP address in the address bar (usually http://192.168.1.1 or http://192.168.0.1) and press Enter.

Log in with your router's admin credentials.

2. Locate Firmware Update Section:

Once logged in, navigate to the "Router Administration," "Management," or "Advanced" section. The exact wording may vary depending on your router model.

3. Check Current Firmware Version:

Find and check the current firmware version of your router. This information is typically displayed on the same page.

4. Check for Firmware Updates:

Look for an option like "Check for Updates," "Firmware Upgrade," or "Check Now." Click on it to initiate a search for available firmware updates.

5. Download the Firmware Update:

If an update is available, download it to your computer. Make sure to save it in a location you can easily access later.

6. Backup Router Settings:

Before proceeding with the firmware update, it's a good practice to back up your router's current settings. Look for an option to export or save the current configuration. This way, you can restore your settings if anything goes wrong during the update.

7. Perform the Firmware Update:

In the router's web interface, navigate to the "Firmware Update" section again.

There should be an option to upload the firmware file you downloaded earlier.

Select the file and click "Upload" or "Apply."

8. Wait for the Update to Complete:

The router will now start the firmware update process. This may take several minutes, and the router may reboot during the process. Do not interrupt this process.

9. Factory Reset (If Necessary):

If you encounter issues after the firmware update, such as connectivity problems or instability, you may need to perform a factory reset.

To reset your router to factory settings, there is usually a small reset button on the router's back or bottom. Use a paperclip or a pin to press and hold the reset button for about 10 seconds. The router will reboot to its default settings.

10. Reconfigure Router Settings:

After a successful firmware update or factory reset, log in to your router's web interface again.

Restore your saved settings if you backed them up earlier.

Reconfigure your Wi-Fi network name (SSID) and password, port forwarding rules, and any other custom settings.

11. Monitor Router Performance:

After updating the firmware and reconfiguring your router, monitor its performance for a few days to ensure that the update resolved any previous issues and that there are no new problems.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction: Router Firmware Upgrade Issues

If your router is not functioning well after a firmware upgrade, you can restore its factory settings. This will replace any user-defined settings with factory defaults.

Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

2. Linksys Router: Factory Reset

Resetting your router will clear all your home networking settings and will change all of your settings back to the defaults.

The location of the Reset button may vary for every model. Older Linksys devices may require pressing and holding the Reset button for 30 seconds to complete the reset process.

To perform a factory reset, please follow the steps below:

  1. Ensure the router is powered on.
  2. Place a paper clip into the hole on the back of the unit labeled Reset.
Rear view of router with reset button highlighted.
  1. Hold paper clip down for 10-15 seconds and release.
  2. Disconnect and reconnect the router's power adapter.
  3. Once it fully reboots, you can use the default username and password to connect the device.

The default credentials are:

  • Username: (leave blank)
  • Password: admin