How to Connect an Epson Printer to WiFi

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn:

  • How to connect your Epson printer to Wi-Fi and what you can do if you've lost the Wi-Fi credentials or are seeing poor network performance.

2. Credentials

In order to connect to a wireless network, you must have the required credentials. These are:

  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.

Default Wi-Fi credentials highlighted on router/gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

3. Determine Best Connection Method

There are two basic methods used for wireless printer connection setup:

  • Wireless Setup Wizard - You will need access to the printer's display screen.
  • USB Setup - Requires a PC or Mac and printer software.

4. Connect to Wi-Fi from Printer Screen

Your printer's control panel screen may look different from the one pictured here. However, the connection process steps will be very similar.

  1. Press the Home button on the printer to bring up the printer's display.
Printer control panel highlighting the home button.
  1. Press the Up arrow until Wi-Fi Setup is selected. Then press OK.
Printer control panel highlighting the up and OK buttons.
  1. Press OK again to select Wi-Fi Setup Wizard.
Printer control panel highlighting the OK button.
  1. Your printer will then begin searching for available networks.
Printer control panel screen displaying searching for networks.
  1. Use your printer's Down arrow button until your Wi-Fi network is selected. Then press OK.
Printer control panel highlighting the down arrow and OK buttons.
  1. Now, enter your Wi-Fi network's password. Depending on your model printer, use your printer's numeric keypad or on-screen keyboard to do so.
Printer control panel highlighting the numberpad to be used for entering your Wi-Fi password.
  1. Press OK.
Printer control panel highlighting the OK button.
  1. Press OK again.
Printer control panel highlighting the OK button.
  1. Your printer will now attempt to connect your Wi-Fi network.
Printer control panel display attempting to connect to the wireless network.
  1. Press OK to complete wireless setup.
Printer control panel highlighting the OK button.

5. Basic Setup for Your Epson Printer

Show Me HowClicking this button will open a new guide that will provide you with steps to resolve your issue.

6. Check Other Devices

To help troubleshoot the problem we should check if other devices can connect to the wireless network.

7. Retry Network and Password

Retry the network using the confirmed wireless network name and password.

8. Incompatible Routers

At this time, Epson has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Epson printer, please reach out to the manufacturer directly for further assistance.

Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.

9. What's next?

10. What's next?

11. Download Software

  1. Using your computer's web browser, navigate to the Epson website.
Web browser navigating to the Epson website. Screenshot.
  1. Click on USA within region selection.
Epson website highlighting the USA region selection. Screenshot.
  1. Click on Support.
Epson website highlighting the support section. Screenshot.
  1. Type in your printer's model number into the search box and click Search.
Epson website highlighting the product search box. Screenshot.
  1. If you are having trouble locating your printer's model number, check on the rear of the printer for it's informational sticker.
Example of a printer's rear or underside sticker that will have product information printed on it.
  1. From your printer's support page, click the Download button on the driver package For First Time Install.
Epson website highlighting the download button for first time printer installation.
  1. Your download should begin. Depending on what browser you've used, you may have to click Run or Save to continue, or simply click the file that's downloaded to launch the installer.
Example of a web browser downloading the file from the Epson website.
  1. If the installation does not automatically begin, you may have to open the file manually.
  2. Take note of the name of the file that was downloaded.
  3. Windows OS - files typically download to your Downloads folder.
  4. Mac OSX - files typically download to the Downloads folder in the Dock.
  5. Click on File Explorer from your taskbar.
Windows taskbar highlighting the File Explorer icon.
  1. Click the Downloads folder underneath Quick access in the left-hand column. Then, locate and double-click the installation file that downloaded.
File explorer window highlighting the Downloads folder and the likely name of the software that was just downloaded.
  1. The software installation should now begin.

12. Connect via Temporary USB

Because the software used to install your printer will vary depending on the actual model printer you are working with, the installation screens you see will not be exactly the same as the ones pictured here. The process itself however, should be very similar.

  1. Once the software installation process has begun, start by clicking the I agree box to agree to the license agreement. Then click OK.
Epson printer installation license agreement screen highlighting the I agree check box and next button.
  1. Click Next.
Epson printer installation options screen highlighting the next button.
  1. Select the Yes: First time setup radio button. Then click Next.
Epson printer installation screen highlighting the first time setup radio button and next button.
  1. Verify that you've installed the ink cartridges by checking the box. Then click Next.
Epson printer installation screen highlighting the I have finished installing ink check box and the next button.
  1. Click Next.
Epson printer installation screen highlighting the next button.
  1. Select Wi-Fi Connection. Then click Next.
Epson printer installation screen highlighting the Wi-Fi connection radio button and the next button.
  1. Click Automatic Setup with USB Cable.
Epson printer installation screen highlighting the automatic setup with USB cable option.
  1. Ensure the printer is powered on.
Epson printer installation screen displaying instructions on how to connect your printer.
  1. Connect the printer to your computer via USB cable now.
Connecting your printer to your computer using a USB cable. Illustration.


  1. After a detection process takes place, select your printer from the list and click Next.
Epson printer installation screen displaying a list of available printers, highlighting the next button.
  1. Confirm that the Wi-Fi network name (SSID) is correct. Click Yes.
Epson printer installation popup asking to confirm the Wi-Fi network name with the yes button highlighted.
  1. Click Next.
Epson printer installation screen with the next button highlighted.
  1. Click Next.
Epson printer installation screen with the next button highlighted.
  1. Now, disconnect the USB cable from the computer and printer.
Disconnecting the USB cable from the printer and computer. Illustration.


  1. Click Print Test Page. Once the test page has printed, click Next.
Epson printer installation screen highlighting the print test page and next buttons.
  1. Click Finish.
Epson printer installation screen highlighting the finish button.

13. Incompatible Routers

At this time, Epson has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Epson printer, please reach out to the manufacturer directly for further assistance.

Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.

14. What's next?