How to connect your Epson printer to Wi-Fi and what you can do if you've lost the Wi-Fi credentials or are seeing poor network performance.
2. Credentials
In order to connect to a wireless network, you must have the required credentials. These are:
Wireless Network Name (SSID)
Wireless Network Key (Password)
Finding Network Credentials
Most wireless routers/gateways have a label with the default credentials. If the credentials aren't there, look in the devices documentation.
If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.
3. Determine Best Connection Method
There are two basic methods used for wireless printer connection setup:
Wireless Setup Wizard - You will need access to the printer's display screen.
USB Setup - Requires a PC or Mac and printer software.
4. Connect to Wi-Fi from Printer Screen
Your printer's control panel screen may look different from the one pictured here. However, the connection process steps will be very similar.
Press the Home button on the printer to bring up the printer's display.
Press the Up arrow until Wi-Fi Setup is selected. Then press OK.
Press OK again to select Wi-Fi Setup Wizard.
Your printer will then begin searching for available networks.
Use your printer's Down arrow button until your Wi-Fi network is selected. Then press OK.
Now, enter your Wi-Fi network's password. Depending on your model printer, use your printer's numeric keypad or on-screen keyboard to do so.
Press OK.
Press OK again.
Your printer will now attempt to connect your Wi-Fi network.
To help troubleshoot the problem we should check if other devices can connect to the wireless network.
7. Retry Network and Password
Retry the network using the confirmed wireless network name and password.
8. Incompatible Routers
At this time, Epson has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Epson printer, please reach out to the manufacturer directly for further assistance.
Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.
9. What's next?
10. What's next?
11. Download Software
Using your computer's web browser, navigate to the Epson website.
Click on USA within region selection.
Click on Support.
Type in your printer's model number into the search box and click Search.
If you are having trouble locating your printer's model number, check on the rear of the printer for it's informational sticker.
From your printer's support page, click the Download button on the driver package For First Time Install.
Your download should begin. Depending on what browser you've used, you may have to click Run or Save to continue, or simply click the file that's downloaded to launch the installer.
If the installation does not automatically begin, you may have to open the file manually.
Take note of the name of the file that was downloaded.
Windows OS - files typically download to your Downloads folder.
Mac OSX - files typically download to the Downloads folder in the Dock.
Click on File Explorer from your taskbar.
Click the Downloads folder underneath Quick access in the left-hand column. Then, locate and double-click the installation file that downloaded.
The software installation should now begin.
12. Connect via Temporary USB
Because the software used to install your printer will vary depending on the actual model printer you are working with, the installation screens you see will not be exactly the same as the ones pictured here. The process itself however, should be very similar.
Once the software installation process has begun, start by clicking the I agree box to agree to the license agreement. Then click OK.
Click Next.
Select the Yes: First time setup radio button. Then click Next.
Verify that you've installed the ink cartridges by checking the box. Then click Next.
Click Next.
Select Wi-Fi Connection. Then click Next.
Click Automatic Setup with USB Cable.
Ensure the printer is powered on.
Connect the printer to your computer via USB cable now.
After a detection process takes place, select your printer from the list and click Next.
Confirm that the Wi-Fi network name (SSID) is correct. Click Yes.
Click Next.
Click Next.
Now, disconnect the USB cable from the computer and printer.
Click Print Test Page. Once the test page has printed, click Next.
Click Finish.
13. Incompatible Routers
At this time, Epson has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Epson printer, please reach out to the manufacturer directly for further assistance.
Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.