How to Factory Reset a Fitbit Versa Fitness Tracker

Authored by: Support.com Tech Pro Team

1. Introduction

If your Fitbit Versa isn’t syncing with your phone, tracking your activities properly, or responding to taps, presses, or swipes accurately, resetting the device might resolve these problems. This guide will demonstrate how to factory reset your watch. Doing so will revert your Fitbit back to its factory default settings.

A factory reset deletes all previously stored data, as well as any data that hasn't yet been synced to your Fitbit account. It also resets settings for notifications, goals, alarms, and so on. A restart, which can also resolve minor problems, simply reboots the device without the risk of data loss. Always try a restart first and use this factory reset process as a last resort.

2. Factory Reset

1. Open the Settings App on your device.
   

1. Select the About tab.
   

1. Select Factory Reset.
   

1. Select Reset.
   

Your device will now begin the factory reset process. Once completed, your device will begin the initial setup process as if it were being removed from its packaging for the first time.