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Authored by: Support.com Tech Pro Team
Performing a factory reset on a Mac laptop or desktop can be useful when you want to restore the system to its original settings, erase all data, and start fresh. Follow these comprehensive steps to perform a factory reset on a Mac:
Backup: Back up all your important data before proceeding, as a factory reset will erase everything from your Mac.
Apple ID: Make sure you know your Apple ID and password, as you'll need it during the setup process.
Internet Connection: Ensure you have a stable internet connection for the setup process.
Backup Your Data:
Use Time Machine or another backup method to ensure all your important files are backed up to an external drive or cloud storage.
Sign Out of Services:
If you're signed into iCloud, iTunes, and other services, sign out to disassociate your Mac from your accounts. Go to the Apple menu > System Preferences > Apple ID.
Deauthorize Apps:
Open iTunes and deauthorize your Mac if you've authorized it for purchases. Go to Account > Authorizations > Deauthorize This Computer.
Turn Off FileVault:
If FileVault is enabled (encryption), disable it to ensure a smoother reset process. Go to the Apple menu > System Preferences > Security & Privacy > FileVault.
Restart in Recovery Mode:
Restart your Mac while holding down the "Command" + "R" keys until the Apple logo appears. This will boot your Mac into Recovery Mode.
Erase the Disk:
In Recovery Mode, select "Disk Utility" and choose your startup disk. Click "Erase" and choose a format (usually APFS) and a name for the disk. Click "Erase" to wipe the disk.
Reinstall macOS:
After erasing the disk, close Disk Utility and select "Reinstall macOS" from the Recovery Mode utilities. Follow the on-screen instructions to install a fresh copy of macOS.
Set Up macOS:
After installation, the Mac will reboot into the setup process. Follow the instructions to choose your region, language, and Wi-Fi network.
Restore from Backup:
During setup, you'll be prompted to restore from a Time Machine backup or another source. Choose this option if you want to restore your data and settings.
Set Up User Account:
If you're not restoring from a backup, you'll need to create a new user account. Follow the prompts to set up a user account and password.
Apple ID and Services:
Sign in with your Apple ID and enable or disable services as desired.
Finish Setup:
Complete the setup process by following the on-screen instructions.
Install Apps: Download and install the apps you need from the App Store or other sources.
Restore Data: If you backed up your data, use Time Machine or another backup method to restore your files.
Remember, a factory reset is a major step that erases all your data, settings, and applications. Make sure you have backups of your important data before proceeding. If you're unsure or have complex requirements, consider consulting Support.Com before performing a factory reset.
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