How to Factory Reset a Ring Chime

Authored by: Support.com Tech Pro Team

Factory Resetting a Ring Chime

Factory resetting a Ring Chime can help resolve connectivity issues or prepare the device for a new user. This guide will walk you through the steps to reset your Ring Chime to its factory settings.

Step-by-Step Guide:

1. Locate the Reset Button:
   • Find the reset button on the side of the Ring Chime device.
2. Press and Hold the Reset Button:
   • Press and hold the reset button for at least 15 seconds. Release the button when the light starts flashing.
3. Wait for the Reset to Complete:
   • The Ring Chime will go through a series of flashes. Once the light returns to a steady state, the reset is complete.
4. Reconfigure the Chime:
   • Open the Ring app on your smartphone and follow the setup instructions to reconnect the Ring Chime to your network.
5. Test the Device:
   • Test the chime to ensure it is functioning correctly after the reset.

Factory resetting your Ring Chime is a quick process that helps resolve connectivity issues or prepares the device for new ownership. Follow these steps to reset and set up your Ring Chime successfully.

Contact Support.Com

If you are still having trouble, refer to the Pictorial Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

You can reset a Ring Chime or Chime Pro to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

• No extra tools are needed.

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Supplies You'll Need:

• No extra supplies are needed.

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Before You Begin:

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2. Factory Reset a Ring Chime or Chime Pro

Resetting a Ring Chime or Chime Pro to its factory default state will erase all its saved settings and preferences.

1. Make sure the chime is plugged into a power outlet.
   

1. Locate the pinhole where the reset button is located on the side of the device.
   

1. Insert a pin or paperclip into the pinhole, then press and hold the reset button for 15 seconds.
   

1. Release the reset button. The status light located on the front of the Chime will flash quickly a few times indicating that it is restarting.
   

1. The chime is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.