How to Factory Reset a Ring Video Doorbell 2

Authored by: Support.com Tech Pro Team

1. Introduction

You can reset a Ring Video Doorbell 2 to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.

Tools You'll Need:

• No extra tools are needed.

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Supplies You'll Need:

• No extra supplies are needed.

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Before You Begin:

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2. Factory Reset a Ring Video Doorbell 2

Resetting a Ring Video Doorbell 2 to its factory default state will erase all its saved settings and preferences.

1. Make sure the doorbell is powered up if it's hardwired or the battery is charged.
   

1. Remove the doorbell's faceplate then press and hold the reset button on the front of the camera for 15 seconds.
   

1. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
   

1. The doorbell is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.