How to Factory Reset Your Philips Hue

Authored by: Support.com Tech Pro Team

Factory Resetting Your Philips Hue

1. Open the Philips Hue App:
   • Launch the Philips Hue app on your smartphone or tablet.
2. Access Settings:
   • Tap the “Settings” gear icon in the bottom right corner of the app.
3. Select Hue Bridges:
   • Tap on “Hue Bridges” to access the bridge settings.
4. Choose the Bridge:
   • Select the Hue Bridge you want to reset.
5. Factory Reset:
   • Tap “Factory Reset” and confirm your choice.
   • This will erase all your settings and lights from the bridge.
6. Reconfigure Bridge and Lights:
   • After the reset, the bridge will reboot.
   • Follow the on-screen instructions to set up your bridge and re-add your lights and accessories.
7. Reconnect with Smart Home Systems:
   • Reconnect your Philips Hue system with any smart home systems or voice assistants you were using, such as Alexa, Google Assistant, or Apple HomeKit.
8. Update Firmware:
   • Ensure your Hue Bridge and lights have the latest firmware by checking for updates in the Hue app.

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1. Introduction: Philips Hue: Factory Reset

A factory reset will reset the Philips Hue bridge back to default settings. This is typically done when there is a problem that can only be fixed with a reset or if you want to sell or give it away.

A factory reset on your Philips Hue Bridge will delete all lights and scenes, and then start your setup again from scratch.

2. Philips Hue Bridge: Factory Reset

1. Ensure the Bridge is powered on.
2. Remove the Ethernet cable from the Bridge.
   

1. Turn the Bridge up-side down.
   

1. Using a pointed tool, press and hold the reset button for 5 seconds.
   

1. The LED on the front will blink to show that the reset is in progress.
2. Once the LED stops blinking, the reset is done and you can proceed to set up the device again.