How to Fix a Samsung TV Turning Off and On by Itself

Authored by: Support.com Tech Pro Team

Fixing a Samsung Smart TV Turning Off and On by Itself

If your Samsung TV is turning off and on by itself, follow these steps to resolve the issue:

1. Check Power Supply:
   • Ensure the TV is plugged into a stable power outlet.
   • Avoid using power strips or extension cords if possible.
2. Restart the TV:
   • Unplug the TV from the power outlet and wait for 30 seconds.
   • Plug it back in and turn it on.
3. Check for Software Updates:
   • Go to Settings > Support > Software Update and check for any available updates.
   • Install the updates if available.
4. Disable Eco Solution:
   • Go to Settings > General > Eco Solution and turn off any power-saving features.
5. Check for Anynet+ (HDMI-CEC):
   • Go to Settings > General > External Device Manager > Anynet+ (HDMI-CEC).
   • Turn off Anynet+ to prevent external devices from controlling the TV.
6. Disconnect External Devices:
   • Disconnect all external devices (HDMI, USB, etc.) and see if the issue persists.
   • Reconnect devices one by one to identify any problematic devices.
7. Reset Smart Hub:
   • Go to Settings > Support > Self Diagnosis > Reset Smart Hub and follow the prompts.
8. Factory Reset:
   • If the issue persists, perform a factory reset by going to Settings > Support > Self Diagnosis > Reset.
   • Enter your PIN (default is 0000) and confirm the reset.
9. Check Internal Components:
   • Ensure the TV is well-ventilated and not overheating.
   • Contact Samsung support if you suspect an internal hardware issue.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

If you're experiencing power cycling (the television is turning off and then turning on again repeatedly) with your Samsung Smart TV you may have a damaged device or just need to update it.

This guide will help you figure out if your television is damaged or not.

2. Restart

1. Turn it off by pressing the Power button on the unit itself or on the remote.
   

1. Then unplug it from the power outlet.
   

1. Wait for 10 seconds.
2. Plug it back in then turn the TV back on from the Power button.
   

3. How to Update your Samsung Smart TV

Show Me HowClicking this button will open a new guide that will provide you with steps to resolve your issue.