How to Fix Issue with Insufficient Card Speed and Overheating During Filming On a Insta360 PRO 2

Authored by: Support.com Tech Pro Team

1. Introduction

This guide will show you on How to Fix Issue with Insufficient Card Speed and Overheating During Filming On a Insta360 PRO 2

Frequent recording of high-resolution video will lead to accumulation of data fragments generated by multiple files, affecting the card speed. So, it is recommended to periodically format storage devices, especially before important shooting.

Pro 2 features standby formatting and is easy to operate, and camera formatting saves hours and is more completed than using computer software. It is strongly recommended that cameras be used to format storage devices.

2. Resolution

Detailed operation steps are shown below.

1. Select camera settings on the screen menus, sequentially, Settings -Storage-Storage Space

1. Under this menu, you can view the amount of available capacity / residual capacity information of storage devices inserted in the current camera. Press "Power" to click on a storage device into the next step to be formatted, and then the camera will remind you whether to proceed with formatting, continue to click on "Power" to confirm and then it will start to format the selected storage device. (Please note that before formatting, you must backup the original data on storage devices and the data cannot be restored once formatting completes.)

1. (1) Once formatted, if you are prompted by Formatted success, it means that formatting succeeds.

1. (2) If it shows "Formatted completed with fragments left", it means formatting is completed, but there are still some file fragments existing. The SD card cannot be formatted into the required format, please contact the manufacturer of the card to fix it or replace it with a new card.

1. Once formatting is completed, if it prompts "Failed", it represents a format failure. Please check whether the change storage device’s write-protection is turned on or it has been corrupted. Please try formatting again after you remove write-protection.

1. Pro 2 camera can format 6 MicroSD cards together at the same time. Choose any one of the MicroSD cards and proceed to the next step. There will be two selections for you to choose: format this card to exFat or format all devices to exFat.

If in the operation of Pro 2, the camera body is overheating, please stop shooting and place it in ventilated environment. After waiting for the camera temperature becomes normal, you can use it again, or use other equipment to cool it down.