How to Fix Microsoft Teams doesn’t sync

Authored by: Support.com Tech Pro Team

1. Introduction

If you notice that Microsoft Teams is not syncing, then it might be a cache problem behind it. You can choose to troubleshoot the issue from the Task Manager and in this guide, you'll learn how to do it.

2. How to Fix

1. Open Teams Admin Center

1. Open the Microsoft Teams admin center, and select the group whose calendar you want to sync.
   
   
2. Then, go to your Teams channel, add a new tab, and select Website.
   
   
3. Now, copy the calendar name and URL from your Outlook Web App and paste in the website section of the new tab you opened in Teams.
   
   
4. Sign in to your Microsoft account.

Users confirmed that applying this method solved the had with Microsoft Teams not syncing with the Outlook calendar.

Unfortunately, this isn’t the first time Microsoft Teams has had issues regarding the compatibility between the desktop and the mobile app versions.

2. Relaunch Microsoft Teams

1. Navigate to the Taskbar.
   
   
2. Right-click Microsoft Teams.
   
   
3. Select Log Out.
   
   

1. 
   
2. Restart Microsoft Teams.
   
   
3. Check to see if the chats are now synced.

From the issue’s description, this is most likely a cache problem related to the app. As such, the only solution left would be to close the app and restart it.

1. Press Ctrl + Shift + Esc.
   
   
2. Right-click the Microsoft Teams process in the Task Manager.
   
   
3. Select End Process.
   
   
4. Restart Microsoft Teams.

Additionally, you could open the Task Manager and close Microsoft Teams from there to make sure everything is shut down for good.

This is another efficient solution you can rely on if Teams calendar is not syncing with Outlook.

3. Use Microsoft 365 

When you notice that Microsoft Teams doesn’t sync between your devices, one solution that can help is using Microsoft 365.