Authored by: Support.com Tech Pro Team
Encountering the "No SIM Card Installed" error on your Android device can be frustrating, as it prevents you from making calls, sending texts, and using mobile data. This error can occur for various reasons, including issues with the SIM card, the SIM card tray, or software glitches.
Before attempting any software-related fixes, it's essential to ensure that the physical SIM card is properly inserted and in good condition:
Eject the SIM Card Tray: Use the SIM card ejector tool that came with your device or a paperclip to gently eject the SIM card tray.
Inspect the SIM Card: Examine the SIM card for any visible damage, such as scratches, bends, or cracks. If you find damage, contact your carrier for a replacement SIM card.
Reinsert the SIM Card: Carefully reinsert the SIM card into the tray, ensuring it's properly seated and aligning it with the notch in the tray.
Insert the SIM Card Tray: Slide the SIM card tray back into your Android device.
Restart Your Device: After reinserting the SIM card, restart your Android device to check if the error is resolved.
Toggling Airplane Mode on and off can help reset your device's connection to the cellular network:
Swipe down from the top of the screen to open the Quick Settings menu.
Tap the airplane icon to enable Airplane Mode. Wait for a few seconds, and then tap it again to disable Airplane Mode.
Check if the 'No SIM Card Installed' error persists.
A simple restart can often resolve network-related issues:
Press and hold the power button until the power menu appears.
Tap "Restart" or "Reboot," depending on your device.
After your device restarts, check if the SIM card is recognized.
Ensure that your Android device is correctly configured to use mobile data and recognize the SIM card:
Go to "Settings."
Scroll down and select "Network & Internet" or a similar option, depending on your device.
Tap on "Mobile network" or "Cellular network."
Verify that "Mobile data" or "Cellular data" is turned on.
Check the "Network mode" or "Preferred network type" settings and ensure they are set to the appropriate mode (e.g., 4G/3G/2G or LTE/WCDMA/GSM).
Resetting your network settings can help resolve issues related to SIM card recognition:
Go to "Settings."
Scroll down and select "System" or "System & updates," depending on your device.
Tap on "Reset" or a similar option.
Select "Reset network settings."
Confirm the reset. Your Android device will restart.
If none of the above steps resolve the issue, it's possible that there may be an issue with your carrier's network or your account.
By following these steps, you can troubleshoot and resolve the 'No SIM Card Installed' error on your Android device. In most cases, the issue is related to the physical SIM card or software settings and can be resolved with simple fixes.
If you are still having trouble, refer to the step-by-step tutorial below or consider seeking personalized assistance from Support.Com.
If your Android device displays a "No SIM Card Installed" message, or can't connect to your cellular network or cellular data, the following steps may help resolve these issues for you.
Tools You'll Need:
Enabling Cellular Data allows your Android Smartphone to tap into the data you pay your provider for. If this is turned off you may not get a connection to your provider at all.
Make sure that you're in an area with cellular network coverage. If you're not within range of your network you may not be able to access your cellular data or you may be charged roaming fees. Check with your cellular provider to determine if you are in an area covered by your cell provider.
If you are out of the country, your cellular provider most likely charges much, much higher rates. Please check with your cellular provider to determine what prices to expect, before you travel.
By default, your Android device disables roaming data, to prevent you from getting really large bills for your data use. If you wish to enable data while roaming, continue below.
Enabling your Android device to automatically connect to a preferred network allows your smartphone to choose what network it connects to according to your installed SIM Card.
There are different ways to turn off your Android smartphone depending on the model and the version of Android you have installed.
Android Oreo and Newer
Android Nougat and Older
The next step is to re-seat the SIM card your phone uses to get information on how to access your cell provider's network.
If you are not comfortable reseating your sim card, or do not have the SIM eject tool skip the step and answer as such at the bottom.