How to Fix Overheating on a Roku Ultra

Authored by: Support.com Tech Pro Team

1. Introduction

If your Roku streaming player is placed inside a cabinet or other enclosed space, especially with other electronic equipment, it may overheat. This guide will provide some troubleshooting steps that may resolve this issue.

2. Resolve Overheating Issues

There are two ways used to indicate that your Roku player is too hot:

• The red light is on - Some Roku players have a white light on the front of the unit and you may see this light turn solid red if too hot.
  

• There is an on-screen warning message - When your Roku player is too hot, a warning message saying, Your device is overheating will appear in the top right corner of the screen.
  

To resolve this issue, you may try the following:

Be careful! The unit may be hot.

1. Carefully unplug the power cable from your Roku player and allow it to cool down.
   

1. Find a cooler location for your Roku player; avoid placing the unit:
2. Inside a cabinet or other closed space;
3. On top of other electronic devices such as cable boxes, routers, or audio/video receivers;
4. In direct sunlight

1. Wait at least 10 minutes for your Roku player to cool down.
2. Once cooled, plug the power cable back in and wait for the Roku player to power-on.
3. If you still see the warning message, or the Roku player shows a solid red light, then immediately unplug the power cable.
4. Repeat the process one more time. If the problem persists, then you should stop using your Roku player.

3. What's next?