How to Fix Windows 10 Won’t Shut Down (stuck) after update 2022
Authored by: Support.com Tech Pro Team
1. Introduction
2. Windows 10 Won’t Shut Down
First of all, be patient and wait a few more minutes, Check windows shutdown properly. But if you didn’t see any improvement, windows still stuck shutdown or black screen that cause try force shutdown windows by Press and hold the power button for 5-10 seconds till the power goes down completely.
3. Power reset your laptop computer
If you are a laptop user then completely shutdown,
Now unplug the power adapter, and remove the battery,
If you are a desktop user, make sure the computer is powered off then disconnect all devices including the power cable, VGA cable.
Now press and hold the power button for 5 to 10 sec (applicable for both laptop and desktop)
That all connect everything as previously, add the battery to the laptop and start Windows check if this helps.a
4. Run Power Troubleshooter
Run the build-in Power Troubleshooting tool that detects and fixes problems with computer power settings to conserve power.
Press keyboard shortcut Windows + X and select Settings
Click Update & Security then click on Troubleshoot.
Here on the middle pane click on Power and run the troubleshooter as shown image below.
This will check and fix any incorrect power configuration causing/preventing windows 10 shutdown properly.
Also from there run the Windows update troubleshooter that detects and fixes if any pending update bug prevents windows shutdown properly. Once done restart your PC to take effect the changes and check if the problem is fixed.
5. Disable Fast Startup
The fast startup was first introduced in Windows 8. Now, This is one of the core features of Microsoft Windows which is helpful to boot even faster. But, This cool feature can be a reason shutdown problem for some older PC or laptops. So, When you face any shutdown issue in windows 10 or 8.1, It’s recommended to turn off the fast startup feature temporarily.
First of all, Press Windows + X on the keyboard, choose Power Options and click Additional power settings. But, If you don’t see such an option there, You can navigate to Control Panel\System and Security\Power Options.
Now, Click on Choose what power buttons do.
Then, Click on Change settings that are currently unavailable.
Now, Uncheck Turn on fast startup (Recommended).
Save the settings and restart your computer.
Check, If it fixes windows won’t shut down properly problem.
6. Configure on Intel Management Engine Interface
Use Windows shortcut keys Win + X to launch the Jump List and Select Device Manager.
Here Expand the System devices entry then Navigate and double-click the Intel Management Engine Interface.
Choose the Power Management tab (if there is such a tab).
Uncheck the Allow the computer to turn off this device to save power.
If you are using the desktop computer may you don’t have the Power Management tab, skip this step and follow the next solution “Update IMEI driverâ€
Update IMEI Driver
Again open Device manager Expand System devices entry.
Navigate and double-click the Intel Management Engine Interface.
Go to the Driver tab of the Intel Management Engine Interface.
Click the Update Driver button.
In case you have downloaded the driver file from the official website then you can choose the browse my computer for driver software option.
Follow the instructions that display on the screen and update the IMEI driver to the latest version, compatible with Windows 10.
7. Reset your power plan to default
Sometimes the cause of this problem might be your power plan settings, let’s reset power plan settings to default by doing the following that probably helps fix the problem.
Open Control Panel and go to Power Options
Locate your current power plan and click Change plan settings next to it
Next Click on Change advanced power settings.
A new window opens with the option to Restore plan defaults button click it.
Now Click Apply and OK to save changes
8. Uninstall / Install Battery Driver (Only for laptops)
If you are facing this problem on Windows 10 laptop then uninstall and reinstall the battery drive probably helps fix the issue.
First, completely Shut down your laptop and Detach the power chord
Now remove the battery (if fixed no need to remove)
Attach power chord and Reboot your computer
Press Windows Key + X keyboard shortcut and select Device Manager
Here Expand Batteries > Right-click Microsoft ACPI-Compliant System then click Uninstall
Now Shutdown the computer and Remove the power chord
Attach your battery then Attach your power chord and Reboot the computer to automatically install the driver
9. Fix Corrupted System Files
Windows shutdown problems also can be a result of corrupted or missing system files. Running SFC utility and DISM commands can repair these system files issues. This is another working way to fix windows that won’t shut down properly issue.
10. Install the latest Windows updates
Also, ensure that your PC is up to date with Windows Updates and there are no pending updates that may prevent windows from shutting down. You can check and install pending windows updates following the steps below.
Open Settings app using keyboard shortcut Windows + I,
Click Update & Security then Windows Update to allow download and install Windows updates if available,
Once done you need to restart your PC to apply them.
Also Start windows to clean boot state (where windows start with basic windows services and startup programs) To check and make sure any third-party app not preventing windows 10 shutdown.
If all these solutions failed to fix the issue and still “Windows 10 Won’t Shut Down or Sleep†Then it's time to use the system restore feature, which reverts windows to the previous working state where windows perform smoothly. And as most of the users report performing system restore helps them to resolve Windows 10 Startup And Shutdown problems. check How To perform a system restore on windows 10.
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