How to Play Music on an Xbox One

Authored by: Support.com Tech Pro Team

How to Play Music on an Xbox One

Playing music on your Xbox One can enhance your gaming experience. Here’s how to do it:

  1. Install a Music App:
    • Go to the Microsoft Store on your Xbox One.
    • Search for and install a music app such as Spotify, Pandora, or Groove Music.
  2. Open the Music App:
    • Launch the installed music app from the “My Games & Apps” section.
  3. Sign In:
    • Sign in with your account credentials for the music service.
  4. Browse and Select Music:
    • Browse through available playlists, albums, or search for specific songs.
    • Select the music you want to play.
  5. Play Music in the Background:
    • Start playing your selected music.
    • Press the Xbox button on your controller to return to the home screen or continue playing your game.
    • The music will continue to play in the background.
  6. Control Playback:
    • Use the music app’s in-app controls or the Xbox guide by pressing the Xbox button and selecting the music app to control playback (pause, skip, adjust volume).
  7. Use Voice Commands:
    • If you have a Kinect or a connected microphone, use voice commands to control music playback by saying “Hey Cortana” followed by your command (e.g., “Hey Cortana, play Spotify”).
  8. Create Playlists:
    • Create and save playlists within the music app for easy access to your favorite music.
  9. Adjust Volume:
    • Adjust the volume of the music and game audio in the Xbox settings to balance the sound levels.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

You can play your music CDs or stream audio from online services through apps that can be downloaded from the Xbox App Store.

Xbox One main menu

This guide covers:

  • How to play an audio CD
  • How to install a streaming app
  • Connecting the headset
  • Adjusting volume

2. Play Audio CD

Play an audio CD

  1. Press the eject button and ensure the disc drive is empty.
Front of Xbox one with Eject button highlighted
  1. Insert an audio CD into the drive.
  2. The Groove Music app should automatically open. If your Xbox does not have the Groove Music app installed, you will be brought to its store page to be installed.
  3. Select Launch to open the Groove Music app.
Groove Music app page with Launch highlighted.
  1. Once opened, select My Music in the upper-left corner of the Groove Music app.
Groove Music app with My Music highlighted.
  1. From within the My Music menu, select Audio CD.
Groove Music my music menu with audio CD highlighted.
  1. The contents of the audio CD you inserted earlier will be displayed. Select Play all to begin playing the contents of the disc.
Groove Music app displaying an audio CD to be played.

3. How to Proceed?

Please select an option to proceed.

4. Install Audio Streaming App

You can use audio streaming apps such as Groove or Pandora to play music even while playing a game.

To install apps on the Xbox One console

  1. From the Home screen, select Store.
Xbox one menu showing Store.
  1. Next, select Apps.
Xbox one Apps icon.
  1. From here you should see Featured, Popular, and Newly-released Apps.
Xbox Apps page.
  1. Selecting the ellipsis [...] below a group will display more apps from that category.
Xbox menu ellipsis button.
  1. Once you select and download an app, it should be available after it installs.

5. Connect Headset to Controller

  • Headsets can only be connected to the Xbox One wireless controller. They cannot be connected to third-party wired controllers.
  • Xbox One console does not support Bluetooth functionality. Headsets cannot connect to the console using Bluetooth.
  • If you have an Xbox One wireless controller with a 3.5-mm port, you can connect directly a headset with a standard 3.5-mm jack to the controller.
Xbox One controller with 3.5mm port highlighted.
  • If you have a chatpad connected to your controller, you may connect your 3.5-mm jack headset to the chatpad instead.
Chatpad with 3.5mm jack highlighted.

6. Adjust Audio Level

You can adjust the audio level between visible apps on Xbox One's sound mixer. If you are on a chat, the chat mixer does the same with your chat volume and active game.

  1. Press the Xbox button.
Xbox one controller showing the guide button.
  1. Select Settings.
  2. Select All Settings.
Xbox one menu showing All settings and the settings cog.
  1. Select Display & Sound.
Xbox one display and sound settings.
  1. Go to Volume.
Xbox one menu showing volume.

From here, you can change settings for:

  • Sound mixer - Adjust the volume balance between the main and snapped app.
  • Chat mixer - Control the balance between the chat and other sounds.
  • Setup TV & A/V control - Settings related to your HDMI-in signal, such as cable box or antenna.
  • Change volume with voice by - Sets how much the volume changes on your TV when you use the "volume up" or "volume down" voice commands.