How to reboot eero or network from the app

Authored by: Support.com Tech Pro Team

1. Introduction

How to reboot eero or network from the app

Why reboot eero

While most customers never need to reboot their eeros, power cycling your electronics is a common troubleshooting step. Also, for your convenience, being able to reboot your eeros from the app means you won't need to unplug each individual eero.

Some common reasons to reboot your eeros:

• You sense slow speeds on your network
• You’re having an issue with one of your connected devices
• A connected device is connected to the wrong eero

2. Resolution

How to reboot eero

To reboot your eero open the Home tab and tap on the Online status button in the top center of the screen. Tap on the eero you’d like to reboot to open its options menu, then scroll down to “Reset.” Tap on the Reset button and then select “Restart eero” from the list of sub-options available.

If you restart your gateway eero, it will take your eero network offline.

 How to reboot eero network

If you’d like to reboot your eero network take the following steps:

1. Open the eero app and tap on the Settings tab
2. Scroll down, find and select the “Advanced” option
3. Scroll down to “Reset” at the bottom of the Advanced menu
4. In the Reset menu, tap “Restart Network,” then tap “Restart Network” again to confirm

Doing so will restart your entire eero network, which will momentarily take your network offline.