How to Reset a Samsung Smart TV

Authored by: Support.com Tech Pro Team

How to Reset a Samsung Smart TV

Resetting your Samsung Smart TV can help resolve software issues and restore default settings. Follow these steps:

1. Access the TV Menu:
   • Press the “Home” button on your Samsung remote to open the Smart Hub.
2. Navigate to Settings:
   • Use the arrow buttons to navigate to “Settings” and press “Enter.”
3. Select Support:
   • Scroll down and select “Support” from the settings menu.
4. Go to Self Diagnosis:
   • Choose “Self Diagnosis” from the support menu.
5. Select Reset:
   • Select “Reset” from the Self Diagnosis menu.
6. Enter PIN:
   • Enter your PIN to confirm the reset. The default PIN is usually “0000” unless you have changed it.
7. Confirm Reset:
   • Confirm the reset and wait for the TV to restart. This process may take a few minutes.
8. Set Up the TV:
   • Follow the on-screen instructions to set up your TV again, including connecting to Wi-Fi and configuring your preferences.
9. Reinstall Apps:
   • Reinstall any apps you previously had on the TV and log in to your accounts.
10. Update Firmware:
    • Check for firmware updates in the System menu and install any available updates.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

A factory reset will reset the Smart TV back to default settings. This is typically done when there is a problem that can only be fixed with a reset or if you want to sell or give it away. This process will remove all customized TV settings, including tuned channels, recordings, custom input names, installed applications, stored Wi-Fi passwords, etc.

2. Factory Reset

Restoring your device to its factory default settings will remove all user data.

1. Power on your TV.
2. Press the Menu button.
3. Select Support, then Enter.
4. Choose Self Diagnosis, then Enter.
   

1. Select Reset, then Enter.
   

1. Enter your Security PIN. The default PIN is 0000.
   

1. The default PIN code is 0000. If you changed the password in the past and now can't remember it, you can reset it by powering off the TV then entering the following on your remote control: Mute > 8 > 2 > 4 > Power.
2. The factory reset screen will show a warning message. Tap Yes to confirm factory reset.
   

1. During the process, TV may turn off and on and will display the Setup screen.