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Authored by: Support.com Tech Pro Team
If you've forgotten your WhatsApp password or are unable to access your account, you can reset your password and recover your chats by following the steps outlined in this comprehensive guide. WhatsApp provides several methods for account recovery, ensuring you can regain access to your chats and contacts.
Open WhatsApp:
Launch the WhatsApp application on your device.
Tap "Forgot Password?":
On the login screen, tap on "Forgot Password?" or "Trouble Logging In?"
Enter Email Address:
Enter the email address associated with your WhatsApp account.
Follow the Link:
WhatsApp will send a reset link to your email address. Open your email app and follow the link provided.
Reset Password:
Create a new password for your WhatsApp account and confirm it.
Log in with New Password:
Return to the WhatsApp login screen and log in with your phone number and the new password you just set.
Open WhatsApp:
Open the WhatsApp application on your device.
Tap "Forgot Password?":
On the login screen, tap on "Forgot Password?" or "Trouble Logging In?"
Enter Phone Number:
Enter the phone number associated with your WhatsApp account.
Verification Code:
WhatsApp will send a verification code to your phone number via SMS.
Enter Verification Code:
Enter the code you received into the WhatsApp app.
Reset Password:
Create a new password for your WhatsApp account and confirm it.
Log in with New Password:
Return to the WhatsApp login screen and log in with your phone number and the new password you just set.
Once you've reset your WhatsApp password and logged in to your account, you can recover your chats. WhatsApp provides a built-in chat backup feature that allows you to restore your chats from a previous backup, whether it's from your local storage or Google Drive (Android) or iCloud (iOS).
Ensure Backup Exists:
Make sure you had an existing chat backup on Google Drive (Android) or iCloud (iOS) before you lost access to your account.
Reinstall WhatsApp:
Uninstall and reinstall WhatsApp from the App Store (iOS) or Google Play Store (Android).
Verify Phone Number:
Open WhatsApp and verify your phone number.
Restore Chat Backup:
WhatsApp will detect the available backup and prompt you to restore it. Follow the on-screen instructions to complete the process.
If you didn't have a cloud backup, you can still recover chats from local storage (if available). WhatsApp stores local backups on your device, and you can restore them if they exist.
Reinstall WhatsApp:
Uninstall and reinstall WhatsApp from the App Store (iOS) or Google Play Store (Android).
Verify Phone Number:
Open WhatsApp and verify your phone number.
Restore Chat Backup:
WhatsApp will search for and detect a local backup and prompt you to restore it if found.
Follow On-Screen Instructions:
Follow the on-screen instructions to restore your chats from the local backup.
By following these comprehensive steps, you can successfully reset your WhatsApp password and recover your chats, ensuring that you regain access to your account and continue your conversations with your contacts.
If you are still having trouble consider seeking personalized assistance from Support.Com.
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