How to Set Up Bose SoundSport Wireless Headphones

Authored by: Support.com Tech Pro Team

1. Introduction

This guide will walk you through the basic setup of your Bose SoundSport wireless headphones.

Bose SoundSport Wireless Headphones

2. Charge

This device will not function while charging.

  1. Plug the USB cable into the bottom of the right earbud.
USB cable being plugged into Bose headphones.
  1. Plug the other end of the cable into a wall charger powered USB port.
  2. While charging the light will blink amber. When it's fully charged it will change to green.
  3. When using the device, the power will be green, amber, or red depending on the charge.

3. Power

Power on

  1. Press the Power/Bluetooth button until the battery indicator is green, yellow, or red.
Bose Headphone showing where the Bluetooth and power button is located

Power off

  1. Press and hold the Power/Bluetooth button until the battery indicator blinks 3 times and turns off. You'll hear a power down tone.

4. Change Language

By default, voice prompts are in English. You may change the language the first time the headset is powered on.

  1. Use the + and - buttons to change languages.
  2. Press the Multi-function button to confirm your selection.
Volume and multi-function buttons

5. Pairing Mode

  1. Ensure the headset is powered on.
  2. Press and hold the Power/Bluetooth button until you hear "Ready to pair" or the Bluetooth indicator blinks blue.
Headphone showing where the Bluetooth and Power button is located.

6. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.

Use one of the following connection methods:

  • Method 1 - The Drop Down Menu
  • Method 2 - Settings

Drop down menu

  1. Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu.
  2. Locate the Bluetooth icon.
Picture of the Bluetooth B symbol.
  1. Press and hold the Bluetooth icon.
  2. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  3. Ensure Bluetooth is On and then select your device from the list below.
  1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

Android menu settings

  1. Locate and tap the Apps Menu.
Screenshot of the Android Apps menu.
  1. Locate and tap the Settings icon.
Screenshot of the settings icon.
  1. Select the Bluetooth. You may need to select Connections first.
  2. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  3. Ensure Bluetooth is On and then select your device from the list below.
Screenshot of the Android Bluetooth menu highlighting the on and off switch at the top and a device from the available devices list.
  1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

7. Install Android App

  1. Open Play Store.
Google Play Store icon.
  1. Type Bose Connect in the search bar and tap Install.
Bose Connect app page with install highlighted.
  1. Once installed, tap Open to proceed to the setup.
Bose Connect app page with open highlighted.

8. Setup App

Update firmware:

  1. Launch the Bose Connect app from your home screen.
Bose Connect app icon.
  1.  
  2. If you have an available update, you will seen an icon indicating a firmware update. Tap the icon to start the update process.
Bose Connect App screen with download update button highlighted.
  1. Once the update is done downloading, it will start updating your headset.
Updating your product screenshot.

Modify Settings:

  1. Open the Bose Connect app from the home screen.
Bose Connect app icon.
  1. Tap on the settings cog.
Bose Connect App screen with Settings gear highlighted.
  1. You can now modify settings for your headphones.
Bose Connect App settings screen.

9. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.

From any iOS device (iPod, iPad, iPhone):

  1. Open Settings
Settings app icon.
  1. Then Bluetooth.
Settings menu with Bluetooth highlighted.
  1. Set the Bluetooth accessory in pairing/discovery mode.
  2. Wait for your iOS device to display the detected Bluetooth accessory.
Bluetooth settings page.
  1. Select the Bluetooth accessory to pair it with the iOS device.
  2. If there is a passkey, put it in.
  3. If there is no passkey then your Bluetooth accessory should be paired now.

10. Install iOS App

  1. Open the App Store.
iOS App Store icon.
  1. Type in "Bose Connect" in the search bar.
  2. Find Bose Connect in the search results and tap on GET.
iOS app store showing the Bose Connect app with the get button highlighted.
  1. Tap on Install to start download.
Install button.