How to Set Up Cox Email on Windows Mail

Authored by: Support.com Tech Pro Team

1. Introduction

Getting your Cox email setup in the Windows 10 Mail program is fast and easy. This guide will walk you through, step by step, adding your Cox account and checking your email for the first time.

Before You Begin:

• Have your Cox email address and Cox password.

Cox Mail Settings

If you'd rather set up your mail yourself, these are the settings you will need:

Incoming IMAP Server

Incoming Mail Server Addressimap.cox.netIncoming Mail Server Port993SSLYesUsernameThe first part of your email address
For example, if your email address is joe@cox.net, you would use joe.PasswordYour Cox password
This is the same password you use to log into cox.net and access your account and billing information.

Outgoing SMTP Server

Outgoing Mail Server Addresssmtp.cox.netOutgoing Mail Server PortSSL or SSL/TLS Encryption: 465
TLS only or no encryption: 587Authentication RequiredYesUsernameThe first part of your email address
For example, if your email address is joe@cox.net, you would use joe.PasswordYour Cox password
This is the same password you use to log into cox.net and access your account and billing information.

2. Set Up Cox Mail on Windows Mail

Windows Mail attempts to guess settings for most mail providers, and unfortunately doesn't quite get it right for Cox. But, you can set it up manually and Windows Mail will work just fine.

1. Open Windows Mail and choose to Add an account.
   

1. First-Time Set Up
2. Select Add account.
   

1. Set Up with Other Mail Accounts
2. Select Menu, then select Accounts.
   

1. Select Add account.
   

1. Select Advanced setup.
   

1. Select Internet email.
   

1. For Email address, enter your full email address. For User name, enter just the first part of your email address before the @ sign. Enter your Cox Password. For Account name, give your account a friendly name that you can recognize, such as Cox. For Send your messages using this name, enter your name or what you want people to see when they get email from you. For Incoming email server, enter imap.cox.net. For Account type, select IMAP4. For Outgoing (SMTP) email server, enter smtp.cox.net. Finally, make sure each of the four boxes are checked, then select Sign in at the bottom.

1. Your account is all setup, select Done.
   

3. Basic Use of Windows Mail

Windows Mail is a simple program to use, with the workflow going from left to right. What this means is you choose things on the left, then move a column to the right, choose something else, and move a column to the right to read or do something.

This guide will give you a brief overview of the three sections of Windows Mail, and the options in each one.

Menu Ribbon

On the left-hand side is the Menu Ribbon containing many of the major areas you may wish to visit when you are working with your Mail.

Menu

Expands the menu with text descriptions, favorite folders, etc.

New Mail

Allows you to compose a new mail message to someone.

Accounts

If you have multiple mail accounts, you can choose which account you are working with.

Folders

Allows you to choose what folder of mail you are in, such as a subfolder in your Inbox for organization, or the Trash if you've deleted something on accident.

Mail

Microsoft considers Mail part of a suite of communication applications, this reminds you where you are.

Calendar

Open the Calendar app to organize appointments.

People

Open the people app to manage your Contacts.

To-Do

Opens the Tasks app to create to-do lists.

Settings

Change settings in the Mail program, such as customizing how often it checks for new mail, or the background image.

Messages Pane

Just after the Menu ribbon, you will see your Messages Pane, where you're shown a small icon (a picture if the contact has one, otherwise just their initials), the sender's name, the Subject, and the first little bit of the message itself as a preview. It's organized by date, and shows the time the message came in on the right if it was recently.

Items in bold haven't been opened yet. Normal items have been opened.

At the top are the following options:

Search

Allows you to search through your messages.

Sync

Refreshes your messages, and checks-in any new messages right away.

Selection Mode

Most useful when you want to delete a lot of messages, Selection Mode will let you put checks next to messages to select multiple pieces of mail, and either delete, move, copy, print, or any other "bulk" task to a bunch of messages at once.

In addition, when you move your mouse over any mail in this list, three other icons appear.

Archive

Move the message to the special Archive folder, so you can save an important message, but it won't be synced to your computer all the time, and won't show up in your inbox to get in your way.

You can show archived messages again by choosing Folders, then All Mail.

Delete

Moves the message to the Trash.

You can always access your Trash by choosing Folders, then Trash.

Flag

Allows your to flag a message so you know to look back over it later.

Composing and Sending an Email

Select the + from the Menu Ribbon, and the far-right pane will change to allow you to write an email.

Generally speaking, you will need to put in the other person's email address for To, the Subject of your email, and then the body of your email. When you are done, select Send in the top-right corner.