How to setup Dashlane web app

Authored by: Support.com Tech Pro Team

1. Introduction

How to setup Dashlane web app

 

2. setup web app

Step 1: Get the extension for your favorite browserThe Dashlane web app is officially available for Chrome, Firefox, Edge, and Safari, but you can also use Dashlane in Chromium-based browsers, such as Opera and Brave.

To download the extension on a Linux or Chromebook machine, visit our download page. You're taken through our web onboarding, during which Dashlane is installed on your browser. The Dashlane extension for Linux and Chromebook is currently compatible with only Chrome, Firefox, and Edge.

Dashlane download page

Video: Install the Dashlane extension

Watch our short video about how to install the Dashlane extension on any browser except Safari. Visit the Safari section in this article to learn how to install the Dashlane app for Safari.

Install the extension on Chrome

  1. Open our extension page in the chrome web store.
  2. Select Add to Chrome. Confirm that you want to add the extension to Chrome.
  3. Select Add extension.

With Chrome 83 and later, you manage extensions through the Extensions icon—shown as a puzzle piece in the Chrome toolbar. You can still pin extensions to the Chrome toolbar, but all newly installed extensions first appear in the Extensions section.

Use these steps to pin Dashlane to your Chrome toolbar after you've installed the extension:

  1. Select the Extensions icon in your toolbar.
  2. Select the Pin icon next to the Dashlane extension. When you pin the extension, the Pin icon turns from no color to blue, and the extension's icon shows up in the row next to the search bar.

The Dashlane icon remains in your Chrome toolbar for quick access.

Install the extension on Firefox

  1. Open our extension page in Firefox.
  2. Select Add Dashlane now.
  3. Select Continue to Installation.
  4. Select Add.
  5. Choose whether you want to Allow this extension to run in Private Windows, and then select Okay.

Install the extension on Edge: Microsoft store

  1. Open our extension page in the Microsoft store.
  2. Select Get. Confirm that you want to add the extension to your browser.
  3. Select Add extension.

Because Microsoft Edge is a Chromium browser, Edge is also compatible with the Dashlane extension available in the chrome web store. However, you need to allow extensions from other stores in the browser first.

  1. Select the 3-dot menu in the toolbar.
  2. Select Extensions in the list.
  3. Turn on Allow extensions from other stores.

Install the extension on Edge: chrome web store

  1. Open our extension page in the chrome web store.
  2. Select Add to Chrome.
  3. Select Add extension to confirm you want to add the extension to your browser.

Install the extension on Safari

  1. Select Safari in Safari's menu bar and then select Safari Extensions.
  2. Search for "Dashlane" and select the download icon to download Dashlane - Password Manager.
  3. Quit and reopen Safari.
  4. Select Safari in the menu bar again and then select Preferences.
  5. You're prompted to turn on the Dashlane extension if you haven't already.
  6. In the Extensions tab of Preferences, select the checkbox for Dashlane if not already selected.
  7. Clear the checkboxes for all other instances of Dashlane, if applicable.
  8. Close Preferences.
  9. Select the Dashlane D icon in the Safari toolbar and then select Open the app. Enter your Master Password if prompted.

 

 

Step 2: Create or log in to your Dashlane account

If you're a member of a Dashlane Business plan with SSO enabled, this section doesn't apply to you as you don't have a Master Password.

Log in to your Dashlane account with SSO

After you've successfully installed the Dashlane extension in your browser, you can log in to your existing Dashlane account or create a new Dashlane account.

If you already have a Dashlane account

  1. Select the Dashlane D icon in your browser’s toolbar.
  2. Enter your account login email address and your Master Password.
  3. In the extension pop-up, select Open the web app.
  4. Go to Step 3: Follow the onboarding checklist.

Find out what to do if you forget your Master Password

If you need to create a Dashlane account

  1. If you need to create a Dashlane account, select Get Started on the introductory screen.
  2. Enter the email address you want to use for your account. You use this address to log in to your Dashlane account on all your devices.This email address is also where you receive our verification emails, but you can always set a different contact address later.
  3. Change your contact email address
  4. Create your Master Password, which is the password you use to log in to your Dashlane account.Your Master Password is the key you use to encrypt and unlock the data you save in Dashlane. Remember, to keep security as strong as possible, only you know your Master Password. Dashlane doesn't know your Master Password and can't send your password to you if you forget it.
  5. If you don't like the password you created, you can always change it later.
  6. Change your Master Password
  7. Enter your Master Password again.

If you followed the steps in the previous section, you're already logged in to your Dashlane account with the Dashlane extension installed in your browser. The Dashlane icon in your browser toolbar is green.

Use these steps to access the Dashlane web app:

  1. Select the Dashlane D icon in your browser’s toolbar.
  2. In the pop-up, select Open the web app.
  3. If the extension icon is orange, you aren't logged in. Select the icon. A new pop-up opens, and you can log in and use the Dashlane web app.

Step 3: Follow the onboarding checklist

This hub guides you through some onboarding steps as you use Dashlane for the first time.

You've already installed the Dashlane browser extension, so you're ready to complete the next task—add a password to Dashlane as you browse. Select Add your first password as you browse to learn how.

Add your first password to Dashlane

If you've stored your passwords and login details in a browser or a different password manager, you can import your data directly into Dashlane instead of manually entering them.
Import your data into Dashlane

  1. After you select Add your first password as you browse, a list of some popular websites to choose from appears.
  1. Select the website you want to start with. We've provided three steps to help you.
  1. Select Open selected website to go to that website. If you're already logged in to the site, be sure to log out first. When you log in again, a pop-up appears and asks if you want to save to Dashlane.
  1. Select Save as new and then select Back to app.
  2. Select Next, which guides you to select the extension to see how Dashlane can log you into the site you saved.
  1. Select the website you saved. A new tab opens where Dashlane autofills your login information.
  1. A pop-up appears to let you know Dashlane automatically logged you in.
  2. Select Go back to Dashlane to return to the web app. You can add more of your passwords and login details to Dashlane, either manually or with the import feature.

Add your mobile device to Dashlane

You can add Dashlane to your mobile device from the Getting Started hub. This step is optional, and you can complete this step before or after any other step in the hub.

  1. Select Get the mobile app.
  1. On the next screen, scan the QR code with your mobile device.
  1. If you have issues, select It's not working for some tips.
  1. After you scan the code, follow the prompts on your mobile device to download and install the Dashlane app.

Try autofill

Now that you've added some logins to your account, Dashlane might prompt you to try autofill.

  1. Select Try Autofill in the Getting Started hub.More about autofill
  1. Next, you first need to store your personal information in Dashlane securely.
  2. Select Store personal info to continue. Dashlane prompts you to enter basic details you're often asked for on websites: your name, date of birth, and phone number.
  1. Enter your information and select Continue.
  2. Select Save and then Continue.
  1. On the next screen, select Try autofill. Note the Dashlane D icons in each field.
  2. Select one of the fields. In the pop-up, select the data you entered and watch Dashlane do its magic! Select Done.