How to Test Out BlueJeans Video Settings

Authored by: Support.com Tech Pro Team

1. Introduction

Before you get into a conference call with BlueJeans, it's best to make sure your video is working correctly in case you have to turn on your camera for others to see you, and avoid the frustration of having to troubleshoot during a live meeting. This guide will show you how to quickly test your video settings in BlueJeans by choosing the correct camera and making sure it's not turned off. This way you can be certain that others will be able to see you during your conference calls.

What You'll Need:

• No extra tools or supplies are needed.

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Before You Begin:

Extra instructions.

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2. Test Video Settings in BlueJeans

BlueJeans offers a quick and easy method to test your video settings before you get into a live conference call. Simply launch the app and your camera feed should load automatically.

1. Launch the BlueJeans app.
   

1. Choose how you want to join the meeting, using your computer's audio or your phone's audio, then select Save & Continue.
   

1. If you have a built-in camera or an external camera connected to your computer, you should already start seeing your camera's feed faded in the background behind the text showing on the screen. Simply Join as Guest. You can sign in later if needed.
   

1. You should now clearly see your camera's feed besides all the controls in the BlueJeans app.
   

1. If your camera's feed isn't showing, look for the Camera setting at the bottom right. If that option isn't showing either, click Settings.
   

1. Make sure you have the correct Camera selected.
   

1. Also, look at the top middle and make sure your camera isn't Turned Off.
2. Camera Turned On

1. Camera Turned Off

1. Some cameras have a cover for privacy reasons. If you have one of those, make sure you uncover the camera lens.
2. External Camera with Cover

1. Laptop Camera with Cover

1. You may also want to make sure you have proper lighting and the camera angle is right so that your camera feed is as clear as possible.