How to Troubleshoot Blink Camera Video Quality

Authored by: Support.com Tech Pro Team

1. Introduction

How to Troubleshoot Blink Camera Video Quality

2. Resolution

You can improve the picture quality of your Blink cameras by adjusting the video settings in your app (Note: this will reduce battery life) and ensuring it's within range of your Wi-Fi router. The Camera to Wi-Fi signal strength plays an important part in how your video quality is rendered, since that data is downloaded directly from the Blink servers to the camera. Camera to Sync Module signal strength has no effect on video quality; however, it needs to be strong enough to keep cameras online and responsive.

In addition to checking your video settings and signal strengths, camera positioning is also important since environmental conditions such as lighting and glare can affect your video quality.

When the signal strength between your camera and router isn't adequate, you may experience the following:

• Delays or inability accessing live views.
• Motion detection clips are not recorded.
• Motion clip screens are not fully viewable, with half displayed as solid gray.
• The lower half of video clips are entirely pixelated.

Your Wi-Fi router may also have settings to optimize video streaming. If your router supports Quality of Service (QoS) or traffic shaping, make certain those settings are optimized for streaming video. Additionally, some routers have implemented WMM (Wi-Fi Multimedia) as a standard, designed to improve video over Wi-Fi networks