How to troubleshoot Complete Signal Loss - 015 on DISH Tailgater VQ4400

Authored by: Support.com Tech Pro Team

1. Introduction

How to troubleshoot Complete Signal Loss - 015 on DISH Tailgater VQ4400

Possible Cause

• Obstructions to the DISH Tailgater's view of the southern sky, such as tree branches, severe rain, etc.
• Coax cable not connected properly between your receiver and the DISH Tailgater.
• You have selected a local channel but are outside of its spot beam area. DISH Tailgater has been moved.

2. Resolution

1. Make sure nothing is blocking the DISH Tailgater's view of the southern sky, such as tree branches, severe rain, or other obstructions.

1. Check that the coax cable between your receiver and the DISH Tailgater is connected properly and hand tightened.

1. Unplug the power cord of your receiver for 10 seconds and plug it back in. It may take up to 5 minutes for your receiver to power back on.

1. Verify you have selected a nationally broadcast channel (CNN, ESPN, etc.). If DISH Tailgater has been moved, initiate a new scan.