How to Troubleshoot Red Light on a Blink Camera

Authored by: Support.com Tech Pro Team

Troubleshooting Red Light on a Blink Camera

A red light on your Blink Camera indicates an issue. Here’s how to troubleshoot it:

1. Check Battery Levels:
   • Remove the back cover of your Blink camera and inspect the batteries.
   • Replace the batteries with fresh AA lithium batteries if the current ones are low.
2. Check Signal Strength:
   • Ensure your Blink camera is within range of your Wi-Fi router or sync module.
   • Move the camera closer to improve the signal strength.
3. Restart the Camera:
   • Press and hold the reset button on the back of the camera for about 5 seconds.
   • Wait for the camera to reset and check if the red light issue is resolved.
4. Check for Firmware Updates:
   • Open the Blink app on your smartphone.
   • Go to the settings for your camera and check for any available firmware updates.
   • Install any updates and restart the camera.
5. Inspect the Wi-Fi Connection:
   • Ensure your Wi-Fi network is functioning correctly.
   • Restart your Wi-Fi router to refresh the connection.
6. Re-add the Camera:
   • In the Blink app, remove the camera from your system.
   • Follow the instructions to add the camera back to your system and complete the setup process.

Contact Support.Com

If you are still having trouble, refer to the Step-By-Step Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction

How to Troubleshoot Red Light on a Blink Camera

2. Resolution

Choose a Device

3. Mini

A red light on the Blink Mini shows when the camera is not connected to the internet.

The red light also appears during the camera setup process. The red light should be replaced by a blinking green and a solid blue light when the connection is complete.

If a steady red light remains, use a thin object to press the reset button shown in the image (using a sharp object like pin or thumb tack can damage the camera) then wait for the red light to change to the blinking green and steady blue pattern.

Blink Mini reset button location

If the red light does not change within 120 seconds, please contact support to ensure all updates complete correctly

4. Doorbell

The Blink Video Doorbell flashes a red LED on the indicator ring surrounding the doorbell button when it is seeking connection. During setup, and change of system or Wi-Fi, the red LED shows if the doorbell is ready to connect. If the red LED is not flashing as expected, remove one battery for five seconds and replace it. The LED should begin flashing

5. Outdoor, Indoor, XT2, and XT

A red light on a battery powered camera appears when the camera is not connected to the internet. Click to troubleshoot Wi-Fi connections‍.

Outdoor Camera showing LED on left, and the location of the IR emitter on the right.

When first set up, the camera's red light flashes 3-4 long blinks and then repeating short blinks after, until the internet connection is established. The red light appears when you first insert batteries. If the red light is not visible, make sure the batteries are fresh.

It is also possible to see a brief red flash during motion detection.

When the batteries are failing, the camera LED flashes Red 5 or 6 times after the Blue recording light goes out. Please make sure you have 2 fresh size AA 1.5 volt Lithium non-rechargeable batteries installed.

Outdoor & Indoor

XT2 & XT

1. Reset button
2. Device Serial Number
3. Serial Number QR code
4. USB power port