How to troubleshoot when Dish Tailgater VQ4400's Receiver is stuck on the "SYSTEM INFO" screen.

Authored by: Support.com Tech Pro Team

1. Introduction

How to troubleshoot when Dish Tailgater VQ4400's Receiver is stuck on the "SYSTEM INFO" screen.

Possible Cause

The access card is not fully seated in the receiver slot

2. Resolution

Fully insert access card in receiver slot. On a ViP211z, this is located behind the front panel access door on the left side of the receiver.