How to Update Your Amazon Echo Dot

Authored by: Support.com Tech Pro Team

Updating Your Amazon Echo Dot

Keeping your Amazon Echo Dot up to date is crucial for optimal performance and access to new features. This guide will show you how to update the firmware on your Echo Dot to the latest version automatically.

Step-by-Step Guide:

1. Ensure a Stable Wi-Fi Connection:
   • Make sure your Echo Dot is connected to a stable Wi-Fi network.
2. Check for Updates via the Alexa App:
   • Open the Alexa app on your smartphone, go to ‘Devices,’ select your Echo Dot, and check for software updates under ‘Device Settings.’
3. Automatic Updates:
   • Echo Dots automatically update when connected to Wi-Fi and not in use. Ensure your device is plugged in and has been idle for at least 30 minutes.
4. Restart Your Echo Dot:
   • Restart your Echo Dot by unplugging it for 30 seconds and then plugging it back in to ensure the update process is complete.
5. Verify the Update:
   • Ask Alexa, “Is your software up to date?” to check the current firmware version.

Updating your Amazon Echo Dot ensures you receive the latest features and security improvements. By keeping your device connected to Wi-Fi, it will update automatically, providing a seamless and enhanced user experience.

Contact Support.Com

If you are still having trouble, refer to the Pictorial Guide below, or Contact Support.Com for Personalized Assistance.

1. Introduction: Amazon Alexa

Amazon's intelligent personal assistant is called Alexa. Alexa is a cloud-based voice service that can help you with tasks, entertainment, general information, and more. It is found across a range of different Amazon devices.

2. Amazon Alexa: Check Version

Determining the software version on an Alexa device can be done with the Alexa app:

1. From the main screen tap on the Menu symbol.
   

1. Select Settings.
   

1. Select the Alexa device.
   

1. Scroll down until you see Device software version in the About section.
   

1. Check what software version your device is supposed to have by navagating to https://www.amazon.com/gp/help/customer/display.html?nodeId=201602210 in your preferred web browser.

3. Amazon Alexa: Update

Alexa devices receive software updates automatically over Wi-Fi. These updates usually improve performance and add new Alexa features. To download the latest software update for an Alexa device:

• Make sure the device is on and has an active Wi-Fi connection.
• Avoid saying anything to the device or using the Alexa app while performing the update.
• When the update is ready to install, the light indicator or light ring on the device pulses blue, and the device installs the latest update. Depending on the Wi-Fi connection, it can take up to 15 minutes to install the software update.