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Authored by: Support.com Tech Pro Team
Chrome Remote Desktop provides a simple, easy, and quick way to access your desktop computer while on-the-go with your smartphone or tablet, or simply allows you to display your desktop's screen on your smartphone or tablet.
Tools You'll Need:
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Supplies You'll Need:
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Before You Begin:
Google Account
You must have a Google Account set up.
Chrome Remote Desktop
You must have the Chrome Remote Desktop application and Chrome browser app setup.
You can connect to your remote computer using a wide variety of other devices, but each is slightly different.
Make sure your remote computer is left on and connected to the Internet. You will be using your remote device to connect to it.
Select the type of device you're using to connect to your remote computer from.
Windows
Apple macOS
Android
Apple iOS
Once connected, there are some special controls available for working with your remote computer.
Expand the section below for the device you're connecting with for more details.
Windows or macOS
You can access the menu by selecting the arrow floating on the right.
Pin
The pushpin at the top will allow you to keep this menu open.
Disconnect
Disconnects from the remote computer.
Full-screen
Fills your screen with the remote computer. Push the F11 key on your keyboard to exit full screen.
Scale to fit
Keeps the whole remote desktop screen visible in your browser window.
Resize to fit
Resizes the remote display to fit the window.
Smooth scaling
Makes the display smoother. This can make some text difficult to read on the remote computer, and turning it off may help in some cases.
Press "Ctrl+Alt+Del"
Some remote computers require you to press the Control, Alt, and Delete keys in combination for logging on or other functions. Because this is a very common combination of keys on all computers, it normally won't be sent to the remote computer. This will send that key combo to the remote computer.
Press "Print Screen"
Much like Ctrl+Alt+Del, the Print Screen key won't normally be sent. This option allows you to send that key to the remote computer.
Press "F11"
F11 will make the remote display full-screen normally. If you need to send this key to your remote computer, use this menu option.
Enable/Disable clipboard synchronization
You can enable this to let you copy information from your local computer to your remote computer and vice versa.
Configure key mappings
If you have some advanced programs, you may wish to make certain keys perform other functions that would work better over the remote connection. For example, if you constantly need to push F11 or another reserved key, or if the keyboard layout is different, such as controlling a macOS computer from Windows and you need to use the Apple key which your Windows computer does not have. You can customize the keys here.
Press and hold left shift to access options
A fast way to access this option screen is by pushing and holding Shift, but some remote programs need that feature, too. This allows you to enable or disable the special way that is handled.
Show all displays
If your remote or local computer have multiple displays, this area will let you choose how to show your multiple screens, and where to show them.
Upload file
Send a file to your remote computer.
Download file
Receive a file from your remote computer to your local computer.
Help
Displays further help and information about using the remote connection.
Send Feedback
If you have comments or suggestions to make screen share better, you can use this option to ask Google for those features.
Privacy & Terms
Displays the terms of use and privacy policy for Chrome Remote Desktop.
Stats for nerds
Shows highly technical information about the connection, which can be useful to Google engineers during troubleshooting if there are problems.
Android
Swipe down from the top of your Android device to open the menu.
Touch Mode
This mode lets you interact and use your remote computer more akin to how you use your smartphone. You touch an icon or menu once to open them, and the mouse cursor 'jumps' to where you touch instantly.
Mouse Mode
You will see a small mouse cursor on the screen, and you can swipe your finger on your Android device screen to move the mouse like a touchpad. You will need to double-tap the screen to open icons, etc.
Menu Options
Select the menu in the top-right to access these options.
Send Ctrl-Alt-Del
Some remote computers require you to press the Control, Alt, and Delete keys in combination for logging on or other functions. Because this is a very common combination of keys on all computers, it normally won't be sent to the remote computer. This will send that key combo to the remote computer.
Resize desktop to fit
Resizes your remote computer's desktop to fit on your Android device. This can be very helpful if you're using Chrome Remote Desktop on a smartphone.
Disconnect
Disconnects from the remote computer.
Help
Displays further help and information about using the remote connection.
Apple iOS
Select the menu icon in the bottom corner to access these options.
Show keyboard
Shows the keyboard to type things in.
Trackpad / Mouse mode
Lets you switch between Mouse mode (controlling your remote computer by touching icons) and Trackpad mode (controlling your remote computer by swiping to move the mouse cursor around).
Disconnect
Disconnects from the remote computer.
Settings
Opens further settings for how your remote connection works.
Dock Left / Right
Moves the menu icon to the left or right of the screen.
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