How to Use Xbox 360 Controllers

Authored by: Support.com Tech Pro Team

1. Introduction

This guide aims to assist you with using your Xbox 360 Controllers through setup and troubleshooting.

Please choose which guide you would like to follow.

2. Connect Wired Controller

Things you need before you start:

• A USB-certified cable that has a micro-USB connector on one end and a full-size USB connector on the other.
  

Steps:

1. Connect the micro-USB connector into the controller.
   

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2. Plug the other end into the Xbox 360 console.
   

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2. The controller should be connected to your Xbox 360 console and ready to use.

3. Using Xbox 360 Controller

Show Me HowClicking this button will open a new guide that will provide you with steps to resolve your issue.

4. Connect Controller

1. Put batteries into your Xbox controller.
2. Push the latch for the battery compartment.
   

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2. Place the batteries into the compartment, making note of their polarity indicated by the picture on the battery holder.
   

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2. Clip your battery compartment back in.
3. Press and Hold the center Xbox Guide button until the controller turns on.
   

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2. Push the Connect Button on your console.
   

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2. Push the Connect Button on your controller.
   

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2. The ring around the power button will flash, then stop when your controller is connected.

5. Connect Headset

1. Connect a headset to the Xbox 360 controller.
   

• Headsets can only be connected to the Xbox 360 wireless controller. They cannot be connected to third-party wired controllers.
• Xbox 360 console does not support Bluetooth functionality. Headsets cannot connect to the console using Bluetooth.

6. Troubleshoot Controller Issues

Things to consider if you are experiencing Xbox 360 controller issues:

• The batteries may have insufficient power. Use a new set of disposable batteries or charge them.
• Check how many controllers are connected, the console can only have a maximum of eight (8) active controllers connected to it.
• If the Xbox button is not lit, try turning the controller back on. The controller has a power save feature which turns it off after 15 minutes of inactivity.
• Other wireless connection-capable devices may have signals interfering with the controller's own signal.
• Interference may be caused by metallic objects between the console and controller.
• The distance may be too far. Ensure you are within 19 feet or 6 meters from the console.
• Bluetooth is used only when to connecting to a PC with Windows 10.
• The controller may be defective.