Authored by: Support.com Tech Pro Team
In This Guide
You'll Learn:
Before We Begin:
There are a series of status indicators on the front of your range extender.
Light Off
No power going to Range Extender.
Light On
The Range Extender is getting power.
5 GHz Green
The range extender has an optimal 5 GHz connection to your router..
5 GHz Amber
The range extender has a good 5 GHz connection to your router.
5 GHz Red
The range extender has a weak 5 GHz connection to your router. It should be placed closer to your router.
5 GHz Off
The range extender does not have a 5 GHz connection to your router.
2.4 GHz Green
The range extender has an optimal 2.4 GHz connection to your router..
2.4 GHz Amber
The range extender has a good 2.4 GHz connection to your router..
2.4 GHz Red
The range extender has a weak 2.4 GHz connection to your router. It should be placed closer to your router.
2.4 GHz Off
The range extender does not have a 2.4 GHz connection to your router.
Link Green
The range extender is connected to a computer or a Wi-Fi device..
Link Amber
The range extender is starting or applying changes to the Wi-Fi settings. This should turn green in one minute..
Link Off
The extender is not connected to a computer or a Wi-Fi device.
Each of the 5 Ethernet ports has its own indicator lights.
On
When the light is green, there's a device connected to the Ethernet port.
Off
When off, there's no Ethernet device connected, the device is turned off, or isn't talking to the Range Extender.
On
A USB device is connected and detected by the Range Extender.
Off
No USB device is connected or detected.